Delivery & Returns

Archipelago Textiles will be evaluating a selection of courier services and providers as part of a pilot programme to complement its new online shop. A set of criteria has been drawn up with value for money and quality of service figuring high amongst them.

Delivery of Goods

We offer the following delivery options

a) FREE within the UK MAY – SEP 2017

b) National rate standard delivery

c) Express delivery

d) Checkout and collect

All delivery options and guide prices will be published in due course. However; weight, size (mm) and time factors will be used to calculate the actual delivery cost.

Delivery costs will be calculated and displayed on screen prior to the client confirming an order. There will also be an option to checkout and collect.

Return of Goods

Want to return something? Please contact us at orders@archipelagotextiles.com with your order number or invoice number and we will guide you through the returns process.

Please refer to both our Terms of Service and Refund Policy for additional information regarding the ordering, delivery and return processes of our products.

Certain items are excluded from our returns policy for hygiene reasons. These items can only be returned in accordance with your legal rights these include underwear and personal beauty products if the seals have been broken.